अवैध रूप से टिकट काउंटर बंद रखने का मामला , जनवरी 2018 से कोई कार्यवाही नहीं हुई अब भी गोलमोल जवाब दे रहे है
Kalwa, Mumbai: The Complainant raised issue that ticket windows at Kalwa station are kept closed for long period during duty hours in Jan 2018. The duty staff was enjoying rest and public is harassed for buying ticket. Only few counters are opened with huge crowd.
Inspite to take action Yuvraj Singh, DCM COG is giving assurance to monitor ticket counter. Due to such employees railway losses revenue and public get suffered .
COMPLAINT:Please find enclosed the Chart of Kalwa Station transaction gaping at Booking counter. Shri Anand Tiwari, Sachin Thorat and Rajesh Shukla, have huge gaps on daily basis. They are closing counters unofficially to help facilitator. The chart is in enclosed file. Kindly initiate disciplinary action against such employees.